Saturday, October 18, 2008

CallMiner and Co-nexus, Inc. Join Forces Integrating Speech

The CXM software suite includes phone recording, multi media recording, agent performance evaluation and coaching tools and customer satisfaction surveys. Hundreds of leading companies across the U.S. utilize CXM for quality assurance and to improve customer service levels. For more information about CXM technology visit www.4cxm.com.
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